Look, we've seen too many shops throw codes at you without really digging into what's happening under the hood. We don't do that here - our diagnostic process is thorough, methodical, and yeah... a bit obsessive.
See How We Work
We don't rush diagnostics. Here's exactly what happens when you bring your ride in.
We hook up the scanner and pull every code - not just the check engine light stuff. Transmission data, ABS logs, body control modules... all of it.
Codes lie sometimes. We actually look at components, check for loose connections, vacuum leaks, worn belts - the stuff scanners can't see.
We run the engine and watch sensor data in real-time. Fuel trims, O2 sensor readings, timing advance - this is where patterns emerge.
We connect the dots and figure out what's actually wrong - not just symptoms. Then we give you a plain-English explanation and repair plan.
Yeah, tools matter. Here's what we've invested in to make sure we catch everything.
Here's the thing - we've had customers come in after spending $1500+ at other shops, replacing parts that weren't even broken. One guy had three oxygen sensors replaced before someone actually diagnosed his exhaust leak.
That's why we charge for diagnostics upfront. It's not free because it takes time and expertise. But it's way cheaper than the parts-cannon approach.
Our diagnostic fee gets applied to repairs if you decide to fix it here. If you don't, you at least leave knowing what's actually wrong with your car.
Before and after stories from jobs where diagnostics made all the difference.
Problem: Customer came in with random misfires, rough idle, and had already replaced all spark plugs and coil packs at another shop. Still running terrible.
Our Diagnosis: Pulled live data and noticed fuel pressure dropping during acceleration. Did a leak-down test and found a stuck fuel pressure regulator - it was dumping extra fuel into the intake, flooding the engine.
Result: Replaced the $120 fuel pressure regulator. Engine runs perfect now. Saved them from buying a new fuel pump or injectors they didn't need.
Problem: 335i would stall randomly at idle, sometimes restart fine, sometimes not. No codes stored. Customer was told it needed a new ECU ($2300).
Our Diagnosis: Used oscilloscope to monitor crankshaft position sensor during warm-up cycles. Found intermittent signal dropout when engine reached operating temp. Classic failing sensor issue that doesn't always throw codes.
Result: Replaced crank sensor for $180 parts + labor. Problem completely gone. No $2300 ECU needed.
Problem: A4 burning a quart of oil every 500km. Dealer quoted $6500 for engine rebuild, said piston rings were shot.
Our Diagnosis: Did compression test - all cylinders perfect. Ran smoke test and found PCV valve completely clogged, creating crankcase pressure that was pushing oil past valve seals.
Result: Replaced PCV valve and valve cover gasket. Oil consumption dropped to normal. Customer's still driving it two years later with zero issues.
Let's figure out what's actually wrong. No guessing, no parts-throwing, just solid diagnostics.